Information
Shipping Policy
All orders are shipped in discreet, unmarked packaging. Estimated delivery is 7–15 business days after dispatch.
3–7 Day Processing
Business days
7–15 Day Delivery
After dispatch
Discreet Packaging
Plain outer wrapping
Shipping Destinations
We currently ship only to addresses within the United States. We do not currently offer international shipping.
Shipping Costs
Free standard shipping is available on U.S. orders of $69 or more.
For orders below $69, available shipping rates are calculated and displayed at checkout before payment.
Order Processing
Orders are typically processed within 3–7 business days, excluding weekends and public holidays.
During peak seasons or promotional periods, processing time may be slightly longer. Once your order ships, you will receive a confirmation email with tracking information.
Estimated Delivery
Estimated delivery time is 7–15 business days after shipment.
Delivery estimates begin after an order has been processed and shipped. Transit times are estimates and may vary due to carrier delays, severe weather, holidays, address issues, or other circumstances outside our control.
Order Tracking
When tracking information becomes available, you will receive it by email.
Please allow up to 24–48 hours for tracking information to update after dispatch.
If you have not received a shipping notification within 10 business days of placing your order, please contact us at [email protected].
Address Accuracy
Please ensure your shipping address is complete and accurate before completing your order.
If you need to correct an address after placing your order, please contact us as soon as possible at [email protected]. Address changes cannot be guaranteed after fulfillment begins.
Packaging
All orders are shipped in plain, unmarked packaging for privacy.
The outside package will not display product names, lingerie-related wording, or sensitive content.
Lost or Significantly Delayed Orders
If your order has not arrived within the estimated delivery window, please allow a few extra business days before contacting us, as carrier delays may occasionally occur.
If your package appears lost or significantly delayed, please contact us at [email protected] and we will help check the status with the carrier.
Questions?
We're here to help
Email us at [email protected] — we typically respond within 1–2 business days.